Skip to Content

Fix My Maintenance: 24/7 Maintenance Coordination for Bergen County Landlords

Fix My Maintenance is 24/7 maintenance coordination for owners who manage their own rentals in Lyndhurst and across Bergen County. It’s $149 a month for the first door, $99 a door for doors 2 to 5, and $89 a door from door 6, plus $49 for each work order we dispatch. Your tenants call us, day or night. We sort out what’s urgent, send a vendor and keep you posted; you approve the work and pay the vendor.

Who it’s for

Self-managing landlords who want to stay involved, but don’t want to be the first call every time something breaks. It’s a separate agreement, and you don’t need full management to use it.

What’s included

  • 24/7 maintenance request intake
  • Emergency triage and vendor coordination
  • Owner approval thresholds for non-emergency repairs
  • Resident and vendor communication
  • Repair status updates
  • Invoice review and maintenance documentation

How it works

  1. Your tenant reports a problem, at any hour.
  2. We work out how urgent it is.
  3. We coordinate a qualified vendor and keep you informed.
  4. You approve non-emergency work above the limit you set.
  5. We follow up until it’s done and keep the records.

What it costs, by number of doors

  • 1 door: $149 a month
  • 3 doors: $347 a month ($149 plus two at $99)
  • 7 doors: $723 a month ($149, four at $99 and two at $89)

Each work order we dispatch adds $49. Repair bills are separate and go to you.

Frequently Asked Questions About Fix My Maintenance

What does Fix My Maintenance cost?

$149 a month for the first door, $99 a door for doors 2 to 5, and $89 a door from door 6, plus $49 for each work order we dispatch.

Do I pay the vendors myself?

Whenever possible, yes. You pay vendor invoices directly. If we process an invoice for you, there’s a 3% administration fee ($10 minimum).

Who decides what gets repaired?

You do. You set approval limits for non-emergency repairs, and we work within them. In an emergency, we triage the issue, coordinate a vendor and let you know what happened.

Do my tenants still call me?

No. They call us, day or night, so you’re not the first call every time something breaks.

How is this different from full-service management?

With Fix My Maintenance, you keep running the rental and we handle the maintenance calls. Full-service clients get maintenance coordination as part of the 10% of the rent we collect, with no markup on routine repairs. Every fee is on our pricing page.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

See Full Details